For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid upon arrival, but definitely before the commencement of the services.
Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Houseboats, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
60 days prior to arrival: 20% of the Tour / service cost
45 days prior to arrival: 30% of the Tour / service cost
15 days prior to arrival: 40% of the Tour / service cost
07 days prior to arrival: 50% of the Tour / service cost
LESS THAN 96 HOURS OR NO SHOW: NO REFUND
SOME CANCELLATION AND REFUND POLICIES ARE OUT OF OUR TENDER:
Refund for hotel payment will follow the hotel’s cancellation policy
Houseboat booking cancellations will follow the houseboat’s policy
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
OUR LIABILITIES & LIMITATIONS:
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
Company Name: Whoofey Ads Private Limited
Company Address: DOOR NO.13, 105, E KODIVEEDU, Kanjiramchira, Alappuzha, Kerala 688007
Phone Number: +91 8075 618 489
Email ID: email@example.com